Enterprise Performance Dashboards
These dashboards don't deal with specific business functions, but, rather, provide a general view of the entire enterprise. This holistic view is most often used by C-level executives, but this view can also be made available to all to encourage "open book" management. Enterprise Performance Dashboards may feature items such as corporate financials, sales revenue, KPI (Key Performance Indicators) for the various business units, supply chain information, compliance or regulatory data, or balanced scorecard information.
Sub-categories of Enterprise Performance Dashboards:
- Executive Dashboards
- Balanced Scorecard Dashboards
- Corporate Compliance Dashboards
Divisional Dashboards
One of the most popular uses of dashboards today is to provide at-a-glance actionable information to division heads, operational managers and department managers. Each division has its own set of KPIs which can be visually displayed on the enterprise dashboard.
Sub-categories of Divisional Dashboards:
- Sales Dashboards
- Marketing Dashboards
- Finance Dashboards
- Supply Chain Dashboards
- Human Resources Dashboards
- Operations Dashboards
- Manufacturing Dashboards
- Quality Control Dashboards
- Purchasing Dashboards
Customer Dashboards
Customer Dashboards are those outward-facing dashboards provided by an organization to its customers. They provide an excellent way of collaboration with the customers and are often promoted as a value-added service. Business to consumer dashboards may present utility bill information, online trading interfaces, or movie ticket information. Business to business customer dashboards may offer self-service to business functions, service level agreement (SLA) monitoring, or financial information.
Sub-categories of Customer Dashboards:
- Business to Consumer (B2C) Dashboards
- Business to Business (B2B) Dashboards
Vendor Dashboards
Vendor Dashboards allow vendors to monitor their relationships with the company. Performance benchmarks, SLA levels, purchase orders, company requirements, and supply chain elements are often monitored.
Sub-categories of Vendor Dashboards:
- Supplier Service Level Control Dashboards
- Purchase Management Dashboards
- Vendor Total Quality Control Dashboards
The most significant business benefits of dashboards (as reported by users) are Improved decision making, Faster time to market, Improved competitive advantage, Improved customer satisfaction, Improved productivity, and Improved profitability. The most significant technical advantages of enteprise dashboards are: Rapid problem detection, Respond to KPI changes faster, reduce manual and administrative work, Improve organizational alignment, Identify problems, Manage exceptions, Better visualization into remote operations, and Increase operational efficiency.Executive dashboards provide a great at-a-glance style way of understanding the status of your tasks.
Executive Dashboards are in high demand and every management team wants one. But what metrics and key performance indicators should you put on your dashboard? What layout do you use? What should the graphics look like? Don't just guess. Whatever you call your dashboard, you want it to become the most compelling management tool in your organization.
